Delivery Policy

At Beuana.com, we are committed to delivering your order in a timely, safe, and efficient manner. Please review our delivery policy below for complete transparency on how we handle shipping and delivery.

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification once your order has shipped.

2. Shipping Methods & Timeframes
We offer both standard and express shipping options, depending on your location and selected preference at checkout.

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

Delivery times may vary depending on your destination and courier delays outside our control (e.g., customs, weather).

3. Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen delivery method. Occasionally, we may offer free shipping promotions which will be clearly indicated on the website.

4. Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can monitor your order status at any time using the tracking number provided.

5. Delivery Areas
We currently ship to most major countries and regions. If your location is not available at checkout, please contact us at contact@beuana.com for assistance.

6. Lost or Delayed Orders
If your order is significantly delayed or appears to be lost, please contact us as soon as possible. We will work with the courier to resolve the issue and ensure you receive your items or a refund where applicable.